Business Development  ·  Sales Infrastructure  ·  Founder Advisory
bailie@lohman.coLinkedIn ↗
Client ExperienceCore service

Turn new clients into long-term relationships.

The sale doesn't end at signature. A consistent onboarding and check-in rhythm keeps clients confident, surfaces expansion and earns referrals.

What's included

How we help.

Available in the Sales Infrastructure Build, Fractional BD and Growth Partnership engagements.

Client onboarding sequences

A defined first 30 days covering welcome, kickoff, introductions and expectations, so every client starts the same way.

Quarterly check-in cadences

Scheduled business reviews that catch issues early and open the door to new work.

Trust-transfer role introductions

Scripts and timing for introducing PMs and team members so clients trust the firm, not just the founder.

Signs you need this

  • Onboarding depends on who sold the deal
  • You only hear from clients when something is wrong
  • Expansion and referrals happen by luck

What you walk away with

  • An onboarding sequence with templates
  • A quarterly review agenda
  • Role introduction scripts

Ready to build sales that scale past you?

Start with a 30-minute discovery call about where your sales stand today. No pitch deck.

Book a Discovery Call